If, after purchasing Life Force product(s) and using them for a reasonable amount of time you are not completely satisfied, you shall receive a 100% refund or replacement, less shipping and handling costs when product(s) are returned either used or unused and received by LFI within 45 days of purchase date. Once LFI's shipping department receives the product(s), refunds will be issued within 30 days. Returns exceeding 45 days of the purchase date will not be honored, whether the product(s) are sealed or opened. Return shipping fees are the responsibility of the Customer. Proof of purchase (invoice, copy of invoice, or invoice number) is required for all refunds and replacements. CLICK HERE to download the complete Policy and Procedures Manual